Guest Post by Trudy Stapleton - Good employees are happy employees is considerably true. The human resource officer is responsible for hiring every candidate for each job. The hr knows that the right person for the job does not only possess the right educational qualifications and skills but also the right attitudes. If hired, this person is willing to do the job and apply the necessary skills not only to win the employer’s trust and also to please customers. Having good employees, good working conditions and happy employees are challenges to every hr.
Business is good when there are good and happy employees around. Happy employees produce high production, good sales and high customers’ rating. In a workplace, a give-and-take relationship exists between the employer and the employees. The employer’s satisfaction is important to the employees and visa-versa. Good employees are assets to the company and their happiness matter a lot so the employer provides a good working environment. In return, the employees are happy and committed to work for the company.
On the part of the employees, good employees tend to show what they got, work hard and try to please everyone. They are awarded employee of the month or top employee of the year. This person possesses all the goodness of being an employee. A top employee is well-dressed, well-groomed, good ethics, willing to learn, and showing traits of being a good leader. They always have positive attitude, cooperation, good attendance, good communication skills, and other good attributes.
On the other hand, the company or the employer has outlined criteria of an ideal employee. The good qualities that are expected from an employee are dependable, responsible, proactive, honest, willing to work, and many more. And employees with good attitudes have good attributes. They are for the keeping. Proactive employees have good attitudes get promoted and are valuable to the company.
There are many ways to identify a good, best, top, ideal, and excellent employee. Employees like these exist in small number and can be distinguished from the rest of the employees. Managers or supervisors can easily rank employees either ascending or descending order in terms of competency level through the employee’s work performance appraisal. Similarly, the disgruntled employees are easily identified from the happy employees since they pose as a challenge to the company.
Disgruntled employees are somehow good employees that are not fully convinced of the company’s commitment. The level of dissatisfaction can vary per employee since they work for their own personal reasons. In this case, it is best to review and assess company’s management and organizational system. A better approach would be to draw or design company’s goals and objectives in a general perspective. From the general goals or objectives, specific or particular goals are define that is applicable to each department and subsequently managers and supervisors join hands in planning and forming strategies to achieve the specified goals or objectives of the department.
The goals or objective are clearly stated and employees are well informed on their specific roles in the company. This way, they will know and realize that their good performances will be highly in demand. Rewards and recognition are just a few ways to motivate employees. Motivating employees can help in the good employees’ retention and production output. Employees are happy when they become effective and active member of a team. A team works with combine planning and makes one decision. The company is also responsible for the high morale of its employees.
When the employer and the employees have mutual respect, mutual satisfaction can be achieved. These are expectations that both employer and employees must identify to establish the desired highest level of relationship and to achieve the highest level of performance. It is not enough for a company to have employees to work like robots. The expertise of the hr in hiring the right person to do the right job is necessary since it will affect the employer and employees relationship which eventually affects productivity and customers’ rating. It is hard to imagine that employees with low morale could deliver excellent jobs and that happy employees would not satisfy customers.
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